Shameem Ahsan

About Shameem Ahsan

July 2012 - present: Technical Solutions Manager, Complex Engagement Service - responsible for applying expert knowledge of technical and cost case development methodologies and techniques in multiple specialties. April, 2008 - June, 2012: Integration Architect - responsible for translating the client\'s business requirements to define the structures of solutions and architectures to include systems, applications, and process components applying industry knowledge, and leveraging appropriate business elements and information technology to address customer needs. April, 2003 - March, 2008: Business Development Executive, On Demand Computing Service and eBusiness Hosting Services- responsible for creating business opportunities in the Industrial and Public sectors by engaging with customers in early opportunity cycle and staying actively involved through closure.November, – March, 2003: Manager, SMB Engagement Services - managed the solution architects dedicated to SMB focusing on the re-use of engagement knowledge and experience and minimize custom solution to reduce response cycle and engagement resource. Lead the solution team to re-engineer and re-architect SMB engagement-to-delivery - a tiered solution model with generalist labor.May, 1997 – October, Technical Solution Architect/Technical Solution Manager - architected and managed engagement solutions for the SMB market.April, 1991 – April, 1997: Lead Technical Support for Kodak Distribution, Qualex, NY Times and Coastal Health. May, 1988 - April, 1991: Systems analyst/Systems programmer, Raymond Corporation. May, 1987 - May, 1988: Research Assistant/Research Fellow at Syracuse University - research work on software reliability, fault tolerance and, performance evaluation of supercomputers. Published paper on LU factorization using multinode Hypercube Supercomputer.

Experience

1. Technical Solution Manager

   IBM

   Apr 1991 — Present · Rochester, NY, US

   Responsible for the development and marketing of technical solutions using a combination of IBM and non IBM offerings, services, labor, assets, hardware and software products. Responsible for creating complex innovative custom solutions and associated cost cases to meet the customer\'s strategic requirements.

Education

• Syracuse University

  Master's Degree

  1987 — 1990

Skills

• IT Service Management
• Integration
• IT Outsourcing
• Service Delivery
• Outsourcing
• Requirements Analysis
• Cloud Computing
• Enterprise Architecture
• Data Center
• IT Management
• Management
• Itil
• Pre-Sales
• Vendor Management
• Virtualization
• IT Strategy
• Solution Architecture
• Disaster Recovery