Shameel Sharma
Leadership in Global Capability Centres Build and Scale | Driving Enterprise Success through Credible Integrations & High-Trust Cultures |
- Role
- Managing Director at Marriott Tech Accelerator
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Shameel Sharma
Global business leader with a track record of building, scaling, and transforming complex operations across Global Capability Centers, BPO, and Shared Services environments. Combines early foundations in hospitality and aviation—driving operational excellence, customer experience, and logistics discipline—with deep expertise in enterprise transformation and growth leadership.Has led the design and evolution of multiple GCCs into high-performing, profitable organizations, holding P&L accountability exceeding $450M and managing $45M+ in direct costs. Experienced in shaping strategy, strengthening financial governance, and delivering operational efficiency at scale while leading 3,500+ professionals across HR, Finance, IT, Engineering, Marketing, Legal, and Project Management.Former MD, COO, and CHRO, known for building high-trust, high-performance cultures that translate into measurable business outcomes—including Great Place to Work® certifications and sustained improvements in engagement, retention, and productivity.Recognized for aligning strategic vision with disciplined execution—leading integrations, turnarounds, governance frameworks, and digital acceleration initiatives in complex, high-growth environments. Brings a people-first, technology-enabled leadership approach focused on sustainable growth, organizational resilience, and long-term enterprise value creation.
Experience
Managing Director
Mar 2025 — Present · Hyderabad, IN
Marriott Tech Accelerator (MTA), based in Hyderabad, India, is a world-class technology center dedicated to accelerating Marriott International’s digital transformation journey. MTA is where innovation, inclusion, and impact come together to shape the future of travel. As Marriott expands its footprint globally, MTA represents its commitment to investing in talent, technology, and transformation. At MTA, we believe in creating a culture where everyone feels seen, heard, and empowered to thrive — because when you belong, you become.
Education
Institute of Hotel Management - Pusa (New Delhi)
Hotel Management 3 Years Full Time Course
1992 — 1995
Osmania University
Bachelor of Arts - BA
1997
Indian Institute of Management, Calcutta
Senior Managers Program
2008 — 2009
Skills
- Metrics
- Coaching
- Consulting
- Budget Management
- Market Research
- Service Delivery
- Due Diligence
- Change Management
- Customer Relations
- Outsourcing
- Resource Management
- Management
- Team Building
- Strategic Partnerships
- Process Improvement
- Bpo
- Budgets
- Contract Negotiation
- Strategic Planning
- P&L Management
- Transition Management
- Offshoring
- Financial Modeling
- Negotiation
- Scheduling
- Performance Management
- Crm
- Team Management
- Forecasting
- Contract Management
- Team Leadership
- Engagement
- Problem Solving
- Strategy
- Business Planning
- Operations Management
- Budgeting
- Analysis
- Vendor Management
- Business Development
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