Shambu Sharma
F&B Operations Manager
- Role
- Customer Service Manager at Biryani By Kilo
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Shambu Sharma
I have been in the hospitality industry for the past 20 plus years. I have served my years in Casual dining - fine dining - QSR - Cloud kitchen - Corporate Caterings ODC. Food courts and NSO. pioneer extends hand into Operations management, Team Management, strong organisation techniques, Analytics approach and critical attention. execution Implementation dynamic leadership. Hiring Training Coaching as per Company SOPs. inspiration by example Ensuring the Consistency and Accuracy and Originalency is maintained ever. P&L management. i ensure top line and bottom the line is being Positive. Dedicated towards my role and responsibilities. accountable for managing & ensuring efficient functioning of the administrative and responsible for delivering quality of service and support to all employees and their growth. work as TEAM. working towards Mission\'s and visions. Communication, Health & Safety Compliance, Team Management, Marketing initiative, Analytical Skills, Budget Management, Financial forecasting, Food & Beverage Service, Staff Scheduling, Inventory Management, Customer Service, Training programs, Problem Solving, Sales Strategies, Inventory Control, Planning, Leadership. Accountable for managing & ensuring efficient functioning of the administrative and Responsible for delivering quality service and administrative support to all employees. Proven experience as an Area (Operations) Manager in F&B Service. Excellence leadership and team management. Ability to work in a fast-paced high pressure environment. Proficiency in inventory management software. Flexibility to work evenings, weekends, and holidays as needed. Strong understanding of customer service & principles. Ability to multitask and prioritize. Familiarity with industry trends and innovations. Willingness to travel within the area as necessary.
Experience
Customer Service Manager
Jan 2022 — Present · IN
Education
PARIMAL MITRA SMRITI MAHAVIDYALAYA, JALPAIGURI
No degree
PARIMAL MITRA SMRITI MAHAVIDYALAYA, JALPAIGURI
Bachelor of Education - BEd
2002 — 2002
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