Shambhavi Agrawal
Building and scaling learner-centric systems for accessible education | Researcher and Educator | Innovation, Strategy and Operations
- Role
- Principal Advisor- Academic Innovation and Strategic Partnerships at upGrad
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Shambhavi Agrawal
At upGrad, I oversee doctoral-level international programs, ensuring that learners receive a high-quality, academically rigorous education. My role involves benchmarking curriculum, refining assessments, and designing interventions that provide personalized academic support. By combining learner-centric strategies with robust quality frameworks, I aim to enhance learner satisfaction while driving meaningful educational outcomes.With a Ph.D. in Strategic Management, my sociolologically oriented research has focused on innovation, entrepreneurship, and social impact, equipping me with a deep understanding of how knowledge creation drives organizational growth. My academic journey spans over a decade of research and teaching across leading institutions, where I have designed and conducted research, mentored students across disciplines, bridging theory with real-world applications. I take pride in fostering critical thinking and problem-solving skills, ensuring learners not only absorb knowledge but apply it effectively.Beyond academia, my experience as a software engineer and organizational growth and development consultant has provided me with a multidisciplinary perspective—one that values data-driven decision-making, empathy, and user-centered design. These principles inform my approach at upGrad, where I integrate research-backed strategies to optimize learner engagement and program effectiveness.My commitment to social innovation and interdisciplinary collaboration extends beyond the classroom. I believe education should be accessible, transformative, and continuously evolving to meet the needs of a dynamic global environment. My mission is to empower learners and organizations through impactful education, ensuring that knowledge translates into growth, innovation, and societal progress.
Experience
Principal Advisor- Academic Innovation and Strategic Partnerships
Jan 2025 — Present · Mumbai, IN
Building scalable, learner- centric systems to make education accessible and relevant• Managing Strategic Partnerships and Stakeholder alignment.• Ensuring quality and academic rigor in DBA and MBA program delivery, learning experience, and overall outcomes.• Enhancing learner satisfaction by benchmarking curriculum, content, learning experience, and evaluations.• Building learner-centric systems, processes, and interventions to personalize academic support and guidance.
Education
Loreto Convent
High School, High School/Secondary Diplomas and Certificates
1996 — 2007
Indian Institute of Management, Kozhikode
Doctor of Philosophy - PhD, Strategic Management
City Montessori School, Gomti Nagar, Lucknow
Intermediate, Science
2007 — 2009
Shri Ram Murti Smarak (SRMS) Institutions
Bachelor of Technology - BTech, Computer Science
2009 — 2013
Skills
- Blue Ocean Strategy
- Global Strategy
- English
- Team Management
- Microsoft Excel
- Powerpoint
- C
- Microsoft Office
- Html
- Analysis
- Java
- Research
- Sql
- Asp.net
- International Business
- Windows
- C++
- Case Studies
- Competitive Intelligence
- Econometrics
- K2 Bpm
- Market Research
- Microsoft Word
- Business Planning
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