Sham Sharma
Senior Advanced Software Engineer @Honeywell Technologies
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WORK HISTORY
Senior Advanced Software Engineer @Honeywell Technologies
Tech Stack: • IAAC/MAAC/CAAC/- Terraform, Ansible, Azure Templates• Micro Services/Infra – Docker, OpenShift (ARO), Helm, AKS, • Cloud – Azure/AWS• Monitoring/Logging – ELK, Prometheus, Victoria Metrics, Grafana, Application Dynamics, Azure Application Insights, Azure log Analytics, Azure Workbooks, Kusto) • CI/CD - Bamboo, Octopus, bitbucket. • 24 * 7 – Service Now, JIRA, Confluence, Bit Bucket• Other Tools – KONGJob Responsibilities:• SRE Owner for Global Interns / KONG / ARO / Centralised Monitoring & Alerting • Building a horizontal SRE team to ensure best SRE practices are followed with Software development.• Ensure the process to deliver high quality and reliable products by creating process like defined OKR, SLA/SLO/SLI, Testing (NFR, Functional, Chaos, DR, PSR), Definition of Down/P1/P2, FMEA, One Click Deployment, Product/Service/Infra level.• Ensure Observability and Reliability Index of products is high. • Infrastructure/configuration as Code, Documentation as code, Monitoring/Alerting as code to high quality/reliability • Define process/strategy working with software team at every stage of product (Design/Code/QA/Testing/LA/GA) for High Availability and scalable products. • Technical Program manager for Honeywell Inters program across India/US/Bucharest.(Hiring, Allocation, MOS for project performance and Interns performance )• Automation of Infrastructure.• Blitzscale – Hiring, Allocating and building 24*7 team for different vertical in Honeywell to build a horizontal SRE team as first layer of Defence system. • Build global Observability Tool to onboard all products across verticals to visualise Observability (Uptime, Error Rate, Throughput,Availability, KPI business transaction, Product Feature. Error Budget) • Increase Troubleshooting capacity/speed by reducing MTTD, MTTA and MTTR • PI Planning with OKR defined by deliverables with Agile methodology.(Project/Resource/Deliverable allocation, capacity planning)
EDUCATION
Jaypee University of Engineering and Technology.
Bachelor's degree, Electronics and Communications Engineering
SKILLS
ABOUT SHAM SHARMA
Highly motivated and results-oriented SRE Leader with 13+ years of experience in designing, developing, and leading the implementation of reliable SaaS products for global deployments. Proven track record in driving innovation through automation, AI-powered solutions, and developer experience (DX) initiatives. Passionate about building high-performing teams and fostering a culture of continuous improvement- Led cross-functional teams to develop and implement unified solutions that addressed needs across various product lines- Championed the design and implementation of comprehensive observability platforms, encompassing metrics for agility, quality, reliability, security, availability, and performance. This provided deep insights to optimize infrastructure, application health, product trends, leadership trends for better planning- Experienced in development and implementation of developer experience platforms, fostering a one- stop shop for developers across products and the organization. These platforms streamlined workflows and boosted developer productivity- Demonstrated strong leadership skills through involvement in areas like Architecture Ownership (AOP), budget planning, capacity and resource management, and project delivery aligned with key performance indicators (KPIs)- Managed a multi-vendor ecosystem to deliver our global platform, strategically leveraging various SDLC solutions.
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