Shalvi Tewari
Product Support Analyst - @Oracle
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WORK HISTORY
Product Support Analyst - @Oracle
Bengaluru, IN
Act as a technical liaison between Oracle product and clients, ensuring execution, ownership, and leadership in issue resolution.Provide technical support for Cerner healthcare solutions, collaborating with global IT devops teams.Deliver technical expertise in IT service management, data analytics, and project management to enhance user experience with Cerner products in the Oracle environment.Resolve client queries, maintain high SLA, and contribute to continuous improvement.
EDUCATION
CHANDIGARH UNIVERSITY
Bachelor's degree, Information Technology
ABOUT SHALVI TEWARI
Data enthusiast | business analysis | ITSM | engineer graduate! Always in a hunt of…
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