Shalveen Shah
- Role
- Senior Principal Customer Success Manager at Salesforce
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Shalveen Shah
I have traveled to over 80 countries and love the human connection. From on-boarding a…
Experience
Senior Principal Customer Success Manager
Jan 2022 — Present
Manage a $10 million ARR portfolio for Financial and Insurance (FINS) customers, delivering measurable return on investment throughout the customer lifecycle and ensuring balanced, profitable growth for MuleSoft. Lead Customer Success Reviews with C-suite executives, demonstrating the value of the MuleSoft solution and building trusted advisor relationships with key decision makers. Coordinating with various cross-functional teams to drive significant renewals, expands, and enabling upside across the customer base, while representing the voices of customers inside MuleSoft.
Skills
- Network Architecture
- Virtualization
- Ethernet
- Partner Management
- Wireless Networking
- Cisco Ios
- Ip
- Bgp
- Networking
- Ccda
- Ospf
- Vmware
- Cloud Computing
- Cisco Call Manager
- Telecommunications
- Voip
- Data Center
- Ccdp
- Network Engineering
- Network Design
- Managed Services
- Switches
- Wan
- Security
- Mpls
- Telepresence
- Ccie
- Routing Protocols
- Routing
- Wireless
- Emerging Markets
- Cisco Nexus
- Unified Communications
- Ccna
- Routers
- Network Security
- Firewalls
- Cisco Technologies
- Ccnp
- Pre-Sales
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