Shalu Verma
Senior Manager , Technical Support || NetScaler| | Product Support||
- Role
- Senior Manager, Support Engineering at HCLTech
- Location
- Bengaluru, IN
- LinkedIn followers
- 500 followers
About Shalu Verma
Experienced Technical Engineer with a demonstrated history of working in the computer networking industry. Good knowledge of load balancing the server traffic using NetScaler/ NetScaler Gateway, Application firewall Security, Authentication methods like LDAP, RADIUS, DNS,TCP/IP,MFA, SAML,SSL Certificates and Post graduate in Human Resource and Management from NMIMS. CRM Tool: Salesforce, JIRA, Zoom, Wolken
Experience
Senior Manager, Support Engineering
Apr 2024 — Present · Noida, IN, US
Lead and inspire teams towards goalsDevelop and execute organizational strategies.Make pivotal decisions for the organization, with a success rate in strategic initiatives.Manage budget, personnel, and assets effectivelyFoster team performance and growth
Education
Shoolini University of Bio Technology and Management Sciences, Oachghat, Solan
Bachelor of Technology - BTech, Computer Science
2013 — 2016
NMIMS CDOE
Master of Business Administration - MBA, Human Resources Management
2017 — 2019
Skills
- C
- C++
- Java
- Networking
- Microsoft Office
- Javascript
- Project Management
- Windows
- Software Testing
- Html
- Software Development
- Sql
- Linux
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