Shalonda Stephenson
Executive Director Commercial Real Estate l- Risk
- Role
- Executive Director at J.P. Morgan
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Shalonda Stephenson
Accomplished customer service operations and sales executive with over 20 years of leadership experience driving profitability, enhancing relationships with large consumer bases, and boosting employee morale across organizations. Proven ability to translate customer experiences into strategic plans and execute on deepen the customer relationship through loyalty. Expert at developing and introducing segmentation services models to gain improved customer experience for affluent market. Strategic leadership with a strong track record for improving business profitability through, operations, logistics, and planning.
Experience
Executive Director
Aug 1998 — Present · Houston, TX, US
Centralization Strategy for Commercial Real Estate Risk Director
Education
Hampton University
Bachelor of Applied Science (B.A.Sc.), Psychology
1988 — 1992
Hampton University
Bachelor of Applied Science (B.A.Sc.), Psychology
1988 — 1992
Skills
- Portfolio Management
- Customer Experience
- Banking
- Risk Management
- Business Analysis
- Segmentation
- Strategy
- Management
- Business Process
- Sales
- Leadership
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