Shalonda L.
Account Executive - Existing Business (Formely Customer Account Manager) @Avalara
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WORK HISTORY
Account Executive - Existing Business (Formely Customer Account Manager) @Avalara
The title was updated as part of an internal alignment on role naming conventions while responsibilities and scope remained consistent.Presidents Club Winner, 2024: Achieved 184% of sales quota•TopDog Award, September 2024 – booked $349K in a single month
EDUCATION
Washington University in St. Louis
Master's degree, Legal Studies , Regulatory Compliance
UCLA Anderson School of Management
Master of Business Administration - MBA
Marquette University
Bachelor's degree, Criminology and Law Studies
ABOUT SHALONDA L.
Account Manager | Driving Customer SatisfactionProven success managing $10M–$100M ARR accounts with a track record of driving multi-million-dollar revenue growth, securing new logos, and maximizing customer retention. Consistently exceeded quotas, achieving 184% in 2024 and 160% in 2023, while maintaining high customer satisfaction and loyalty. Two-time President’s Club Award winner, recognized for strategic impact, exceptional performance, and driving growth through strong client relationships.
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