Shalini Kapoor

About Shalini Kapoor

A strategic and visionary leader who believes “leaders grow leaders.” My leadership approach centers on building self-sufficient, empowered teams—driven by enablement, ownership, and continuous learning.I bring deep expertise in Project & Program Management, with a strong background in Agile leadership, deal solutioning, client relationship management, and program governance.At the core of my leadership style—\"Self Sufficiency: Enablement Towards Emerging Technologies\"—is a commitment to developing future-ready teams and brighter IBMers. I am passionate about fostering a culture of innovation, democratizing the patenting experience, and leading initiatives that create an inclusive workplace environment where everyone feels valued and empowered to contribute.

Experience

1. Senior Leader CIO - Identity and Access Management

   IBM

   May 2025 — Present · Bengaluru, IN

   Responsible for leading critical global Identity and Profile platforms at IBM, including Directory Record Management System (DRMS), Enterprise Profile Data Service (EPDS), CIO Identity Provisioning Portal, and SSO Provisioner platforms. These services power identity lifecycle management, enterprise profile data, and secure authentication across IBM’s digital ecosystem. I also provide second-line support for Identity and Access Management services from India, partnering with global IAM teams to resolve complex identity, provisioning, and authentication issues, and to ensure platform reliability, security, and operational excellence.

Education

• Banasthali Vidyapith

  MCA, Computer

  2003 — 2006