Shalini Jha

About Shalini Jha

With over three years of experience in the aviation industry, I’ve had the privilege of working with Air India and SpiceJet as a Cabin Crew member. My job goes beyond just service because it’s about creating a safe, comfortable, and memorable experience for every passenger. I thrive in high-pressure environments, adapt quickly to challenges, and genuinely enjoy connecting with people from all walks of life.Before stepping into aviation, I worked as an IT Analyst at Compucom, where I developed strong problem-solving and analytical skills. I also spent three years in event management, handling everything from planning to execution, which sharpened my organizational and communication abilities.Currently, I’m pursuing a BBA in International Business at Chandigarh University, expanding my knowledge of global markets and business strategies. My time at St. Mira’s College for Girls, Pune, where I studied commerce, also shaped my perspective on leadership and teamwork through active participation in sports and women empowerment initiatives.I’m always looking for opportunities to grow and take my career to new heights whether it’s through learning, new experiences, or working with world-class airlines.

Experience

1. Cabin Crew

   Air India Limited

   Mar 2023 — Present · Delhi, IN

   Delivered top-notch hospitality to customers, consistently exceeding satisfaction expectations.•Ensured safety standards were met in accordance with company policies.•Experienced in providing world-class service and ensuring passenger safety on Boeing and Airbus A320 flights.

Education

• All saints’ high school

  High School Diploma, High School/Secondary Certificate Programs

  2006 — 2016

• ST MIRA'S COLLEGE FOR GIRLS PUNE

  Commerce, Commerce

  2016 — 2018

• Chandigarh University (CU)

  Bachelor of Business Administration - BBA, International Business