Shalini Goel
GenAI Product Mgt @Amex | Generative AI & Agentic Platforms | Data Analytics & Consulting
- Role
- Senior Product Manager at American Express
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Shalini Goel
With over 15 years of experience in data analytics across diverse roles, I’ve consistently driven transformative change by challenging the status quo and connecting business insights with data-driven strategies. My passion lies in embracing high-risk opportunities, leveraging my quick mind to navigate complex challenges with agility and precision. Let’s connect and explore how we can innovate together in the dynamic world of data analytics. My expertise spans reporting, business intelligence, data exploration, strategy, modeling, and Generative AI product management.
Experience
Senior Product Manager
Sep 2022 — Present · IN
As part of the servicing innovation team, driving the creation of customer service products using Generative AI. These products are being designed to personalize the customer experience while simultaneously improving operational efficiency.
Education
Indian Institute of Technology, Delhi
Certificate Programme in Data Science & Machine Learning, Machine Learning
Post Graduate in Economics
Economics, Master of Arts
Skills
- Business Intelligence
- Data Analysis
- Change Management
- Banking
- Risk Management
- Team Management
- Business Analytics
- Management
- Business Analysis
- Analytics
- Strategy
- Customer Experience
- Consulting
- Analysis
- Predictive Analytics
- Credit Cards
- Stakeholder Management
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