Shalini D.

Team Lead || Client Servicing || Advertisement and Branding || Digital & Retail Marketing

Role
Client Services Team Lead at Leroc
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Shalini D.

With over 8+ Years of experience in Customer Success, Business Operations, my strengths have been my ability to manage customers\' needs and challenges with elegance while still leaving an admired brand image. Solid technical expertise mixed with empathetic communication enabled easy issue resolution or product ownership while maintaining extremely high customer satisfaction. Communication, persuasion, and listening abilities, as well as high-quality brand representation, are my strong suits. In addition to being a customer success ambassador, I have coached and led teams of customer care officers (CCO), service engineers, and inventory managers.Currently leading a team of 25+ as a Business Operations Manager.

Experience

  1. Client Services Team Lead

    Leroc

    Apr 2024 — Present · Bengaluru, IN

Education

  • Julien Day School - India

    Icse, Commerce

    2001 — 2011

  • Manipal University Jaipur

    Bachelor of Business Administration - BBA

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Shalini D. — Client Services Team Lead at Leroc in Bengaluru, KA, IN | Unifers