Shalini
Regional Engagement Specialist – AI & Voice Tech for Telcos | Driving Operator Growth Across Africa, MENA & Asia | EVA, IVR, Magic Voice | BlackNGreen
- Role
- Account Manager Building Strategic Telecom Partnerships Vas Expert Connecting Globally at blackNgreen
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Shalini
As an Account Manager at BlackNGreen Advanced Solutions, I specialize in forging strategic partnerships with telecom operators worldwide. With a strong focus on Value-Added Services (VAS), I help operators enhance customer engagement and boost revenue by delivering innovative, AI-powered solutions, including EVA (Enhanced Voice and AI), tailored to the unique needs of diverse markets.My expertise lies in:# Leveraging AI and EVA technology to create smarter, more efficient VAS offerings that align with market trends.# Introducing Enhanced Voice and AI solutions to improve customer interactions, automate processes, and drive operational efficiency for telecom operators.# Identifying and understanding regional telecom trends to provide targeted and impactful solutions.Building and nurturing long-term relationships with operators across the globe.# Collaborating with cross-functional teams to deliver seamless product integration and measurable results.# By integrating EVA and AI-driven insights into our VAS products, I enable telecom operators to unlock new revenue streams and deliver highly personalized experiences to their subscribers. Having connected with operators in regions such as Africa, Asia, Europe, and the Americas, I bring a global perspective to every partnership.My mission is to help telecom operators stay competitive and thrive in a rapidly evolving landscape by transforming challenges into growth opportunities through impactful AI, EVA, and VAS collaborations.
Experience
Account Manager Building Strategic Telecom Partnerships Vas Expert Connecting Globally
Jan 2025 — Present
Education
Lovely Professional University
Bachelor of Business Administration - BBA, Business Administration and Management, General
2020 — 2023
Sri Balaji University,Pune
Master of Business Administration - MBA, Marketing/Marketing Management, General
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