Shalabh Singh
Consulting Manager @American Express Global Business Travel
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WORK HISTORY
Consulting Manager @American Express Global Business Travel
London, GB
Responsible for providing consultative strategies and solutions to both internal and external clients to achieve client goals and specifications.• Applying change management techniques to drive sustainable engagement impact and ROI.• For the leader company in Oilfield Services: Led the end-to-end sourcing activity for $80M global hotel program, reversing a feared 8% year-on-year rate increase after the first round, and ending up with a new program that will see zero inflation for the coming year through effective negotiations.• Working for multinational & global clients with strategic global/regional hotel sourcing, business intelligence, cost management & program management strategies delivering over $10M in savings.• Developed hypotheses and identified data to evaluate based on client needs. Review and validate analyses, develop options/alternatives and create insightful recommendations in context of total engagement. Strong innovative mindset.• Understand client organization and dynamics. Build strong working relationships with all key stakeholders. Leverage American Express Global Business Travel and available industry tools and solutions to develop best-in-class deliverables and best practices• Experience successfully navigating global, matrixed client organizations• Demonstrate strong work ethic with peers and juniors. • Coach team on subject matter and industry knowledge. • Contribute to knowledge creation and dissemination related to the Hotel industry. Support delivery of internal/external projects that develop the business.• Experience managing analysts (onshore & offshore) to create & deliver positive client outcomes• Experience representing company or client\'s interest within the marketplace (i.e, suppler/industry conferences) • Commercial mindset; ability to led business development efforts in addition to project delivery. Recently concluded a $500K+ opportunity for a Car Major for the next 3 years.
EDUCATION
Lucknow University, Lucknow
Master of Business Administration - MBA, Marketing
Lucknow University
Bachelor of Commerce - BCom, Business/Commerce, General
ABOUT SHALABH SINGH
Skilled in Strategic Sourcing, Cost optimization, Business Analytics, Customer Service, Data Analysis, Customer Relationship Management (CRM), and Business Process Improvement. Strong consulting professional with a Master of Business Administration - MBA.
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