Shakti M.
Associate Director Engineering | Salesforce & nCino Enterprise Architect | Lending Platforms | Digital Transformation | Salesforce Application & System Architect | Kellogg Product Management
- Role
- Associate Director at OakNorth
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Shakti M.
With 19+ years of experience in enterprise platforms and nearly 15 years in Salesforce ecosystem, I specialize in designing and scaling enterprise platforms that enable digital transformation across banking, lending, insurance and enterprise services.I am a 14x Salesforce Certified professional and Salesforce Application & System Architect, currently leading engineering initiatives on a commercial lending platform. My work focuses on translating complex business problems into scalable, maintainable and high impact technology solutions.Across consulting firms, product companies and banking environments, I have led large scale transformation programs spanning Sales Cloud, Service Cloud, Experience Cloud and nCino, delivering platforms that modernize lending operations, customer servicing and digital onboarding journeys.I have delivered 50+ initiatives including 25+ transformation programs, many of them are E2E implementations for banks and enterprise organizations in North America and UK. My experience includes building MVPs that evolved into enterprise scale platforms, integrating Salesforce with enterprise systems, enabling data driven decision making through modern architecture and DevOps practices.Beyond solution architecture, I have played a key role in building & scaling Salesforce practices, including hiring, mentoring architects & developers, defining architecture standards, enabling cross skilling from other technology stacks and contributing to pre sales solutioning & RFP responses.I have led multi project teams of up to 90+ members across India, UK & Europe, established delivery frameworks, architecture governance, DevOps pipelines and reusable solution accelerators that improved delivery efficiency & platform scalability.My work has resulted in measurable outcomes including large scale platform modernization, improved customer experience platforms, faster delivery of digital initiatives and recurring cost savings through platform optimization.Core Areas of Expertise• Salesforce Enterprise Architecture• nCino & Commercial Lending Platforms• Salesforce Practice & Capability Building• Digital Transformation Programs• Architecture Governance & DevOps Enablement• Enterprise Integrations & Data PlatformsI enjoy working with leadership teams and technology groups to shape scalable platform architectures, modernize enterprise systems and build high performing engineering capabilities.
Experience
Associate Director
Apr 2022 — Present · Gurugram, IN
Education
Northwestern University - Kellogg School of Management
Post Graduate Certificate, Product Management
Kurukshetra University
Bachelor of Technology, Electronics and Communication Engineering
2002 — 2006
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.