Shakti Maddeshiya
Software Engineer Digital Role @Tata Consultancy Services
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WORK HISTORY
Software Engineer Digital Role @Tata Consultancy Services
Gurugram, IN
EDUCATION
KIET Group of Institutions
Bachelor of Technology - BTech, Computer Science
ABOUT SHAKTI MADDESHIYA
I am a System Engineer at Tata Consultancy Services (TCS), currently architecting a Python-based Multi-Tenant Automation Platform that orchestrates LLM and non-LLM bots for 15+ enterprise clients. My work focuses on building secure, scalable on-premise solutions that integrate seamlessly with ServiceNow, ensuring strict data isolation and high availability for mission-critical workflows.With a strong foundation in Distributed Systems and Event-Driven Architecture, I specialize in building performance-critical applications using Spring Boot, Apache Kafka, Redis, and GenAI. Recently, I engineered an AI-powered IT Service Desk capable of handling high-throughput support requests with a 3-tier semantic caching strategy, reducing AI costs by 80% and latency to under 1 second.My engineering mindset is rooted in competitive programming, holding a LeetCode rating of 1817 (Top 5% Global). I have also mentored 50+ students in Data Structures & Algorithms, fostering technical excellence in the community.Core Tech: Python, Java (Spring Boot), Microservices, Kafka, Redis, Azure, ServiceNow.Check out my interactive portfolio and chat with my AI Digital Self here: https://bit.ly/shakti-dev
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