Shakti Kumar
Learning by curiosity, growing through product | IIM Amritsar \'26
- Role
- Senior Technical Marketing Engineer at Zscaler
- Location
- Chandigarh, CH, IN
- LinkedIn followers
- 500 followers
About Shakti Kumar
Extensive Industry Experience: A seasoned professional with a strong background in the cybersecurity and networking industry.Technical Excellence: Proficient in providing top-notch technical solutions and driving successful customer onboarding for Zscaler\'s advanced cybersecurity offerings.Strategic Partner: Acts as a strategic partner for esteemed clients, offering personalized technical consulting services and ensuring their satisfaction with the provided solutions.Passion for Technology: Driven by a genuine passion for technology, continuous learning, and customer satisfaction in every endeavor.Problem-Solving and Innovation: Demonstrates the ability to tackle complex challenges and provide innovative solutions that yield tangible results for clients and organizations.
Experience
Senior Technical Marketing Engineer
Sep 2025 — Present · Mohali district, IN
Serve as ZPA subject matter expert, delivering hands-on guidance across deployment, integration, and adoption scenarios* Partner directly with customers to understand their needs, resolve complex challenges, and ensure ZPA delivers measurable business value.* Collaborate with engineering, support, and sales teams to fine-tune product strategy and improve customer experiences* Author clear technical documentation, best practices, and training resources to accelerate ZPA implementation* Lead webinars, workshops, and training sessions for clients, partners, and internal stakeholders—improving ZPA competence and expanding reach* Gather, analyze, and communicate customer feedback to inform product roadmap and feature development* Spearhead marketing initiatives through targeted solution messaging, use case development, and competitive differentiation* Drive innovation by identifying new market trends, process efficiencies, and integration opportunities* Enable and train sales teams to position Zscaler’s cloud security platform effectively in a dynamic market* Achieve measurable outcomes such as increased product adoption, accelerated implementation timelines, and improved customer satisfaction scores.
Education
Indian Institute of Management Amritsar
Executive MBA
2026
Cheonggang Academy
Bachelor of Technology (B.Tech.), Information Technology
2008 — 2012
Skills
- Training
- Tacacs+
- Ipv4
- Ips
- Posture
- Microsoft Exchange
- IT Infrastructure Operations
- Linux
- Network Monitoring Tools
- Cisco Certified
- Open Shortest Path First (Ospf)
- Ip Cef
- Information Technology
- Secure Sockets Layer (Ssl)
- Ldap
- Network Security
- Dynamic Multipoint Virtual Private Network (Dmvpn)
- Ipv6
- Security Audits
- Any Connect
- Ids
- Virtual Routing and Forwarding (Vrf)
- Active Directory
- Radius
- Dns
- Eigrp
- Ipsec
- Cisco Routers
- Nhrp
- Wan Optimisation
- Ospf
- Customer Service
- L2tp
- Cisco Vpn
- Networking
- Network Troubleshooting
- Network
- Dhcp
- Opswat
- Gdoi
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