Shakila Shrestha
Computer Lab Assistant Ii @The Indianapolis Public Library
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WORK HISTORY
Computer Lab Assistant Ii @The Indianapolis Public Library
Indianapolis, IN, US
Assisted visitors with computer use, software, internet navigation, and troubleshooting technical issues.Supported diverse patrons, fostering an inclusive and welcoming environment.Maintained lab equipment, performed software updates, and resolved hardware/connectivity problems.Coordinated and taught digital literacy workshops to improve job skills and career readiness.Managed Hotspot devices and maintained availability records.Supported library operations with printing, RFID check-in/out, and digital resource guidance.Collaborated with staff to enhance lab procedures and user experience.
EDUCATION
Ivy Tech Community College
Bachelor's degree, English as a Second or Foreign Language/ESL Language
Purdue University College of Engineering
Bachelor's degree, Graphic Design
ABOUT SHAKILA SHRESTHA
Greeting everyone :) it’s Shakila. I’ve had the opportunity to work on a variety…
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