Shakil Akhtar

Cloud Support Engineer @Reliance Jio

New Delhi, DL, IN
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+91 *********19

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WORK HISTORY

Mar 2021 — Present

Cloud Support Engineer @Reliance Jio

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New Delhi, IN

Managing and administering Azure Active Directory (Azure AD) including user provisioning, group management, and access policies.• Implementing and monitoring Conditional Access, MFA, and Identity Protection for secure access control.• Handling O365 administration, license assignment, and mailbox management for enterprise users.• Supporting IAM (Identity & Access Management) operations – creating, modifying, and disabling user accounts as per security policies.• Working with PowerShell scripts to automate daily administrative tasks and report generation.• Managing Windows Server, DNS, DHCP, and Group Policy for on-prem and hybrid environments.• Ensuring compliance and cloud security through periodic access reviews and policy updates.• Collaborating with internal IT and security teams to resolve access-related issues and enhance infrastructure performance.Key Skills: Azure AD | Conditional Access | O365 | PowerShell | IAM | Cloud Security | Windows Server | Active Directory

EDUCATION

2012 — 2015

Magadh University

Bachelor of Arts - BA, Geography

ABOUT SHAKIL AKHTAR

Results-driven Technical Support Engineer (L2) with over 8+ years of experience in IT…

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Shakil Akhtar — Cloud Support Engineer at Reliance Jio in New Delhi, DL, IN | Unifers