Shakez Lynch
Banking & Compliance → Cybersecurity | GRC
- Role
- Customer Success Specialist at Private Company
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Shakez Lynch
With a background in banking, I’ve built expertise in compliance, risk management, and…
Experience
Customer Success Specialist
May 2021 — Present · Raleigh-Durham-Chapel Hill, NC, US
Ensure compliance with regulatory requirements and internal policies by accurately handling customer account inquiries and claims.• Identify and mitigate potential fraud or security risks by reviewing account activity and escalating suspicious transactions.• Maintain data security and customer confidentiality by adhering to financial privacy regulations and best practices.• Collaborate with cross-functional teams to improve processes, ensuring compliance with risk management frameworks.• Assisted in planning and executing department-wide initiatives, fostering engagement in DE & I and organizational projects.
Education
North Carolina Agricultural and Technical State University
Bachelor of Science - BS
2014 — 2019
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