Shakerra Daniels
Human Resources Professional | Specializing in Onboarding, Compliance, and Employee Relations | M.S. in HR Management & SHRM-CP Candidate
- Role
- Service Coordinator at Civic Works, Inc.
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Shakerra Daniels
As a Human Resources Assistant Director for Lorien Health Services, I value thoughtful…
Experience
Service Coordinator
Nov 2024 — Present · Baltimore, MD, US
Coordinate new member onboarding process, including benefits enrollment support, orientation sessions, and documentation, ensuring compliance with organizational policies.• Partner with property management and external vendors to manage contracts, scheduling, and resident engagement initiatives, applying HRIS and data tracking tools to improve program delivery.• Serve as first point of contact for sensitive member concerns, applying ethical practice and confidentiality while escalating complex issues appropriately.• Design and facilitate wellness and training workshops, strengthening member participation and organizational culture.• Maintain accurate records in alignment with compliance standards and reporting requirements.
Education
Morgan State University
Bachelor of Science - BS, Psychology
2015 — 2019
University of Maryland Global Campus
Master of Science - MS, Management; Human Resources Management
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