Shajar Hasan Rizvi

Senior Associate Consultant

Role: Home Consultant at Pepperfry
Location: Thane, MH, IN
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

Experience

Home Consultant
Pepperfry
Jan 2025 — Present · Thane, IN
Act as the first point of contact for customers visiting the Pepperfry Studio or connecting online.Understand customer requirements related to furniture, home décor, and interiors.Provide personalized advice on product selection, style, space planning, and budget.Conduct home visits (in some cases) to measure space and suggest suitable products.Convert walk-ins and inquiries into confirmed orders.Maintain daily/weekly sales targets set by the company.Coordinate with designers, carpenters, and back-end teams for customizations or installations.Maintain proper records of leads, sales pipeline, and conversions in CRM/portal.

Education

Mumbai University Mumbai
Bachelor of Commerce - BCom

Contact information

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Work email
•••••@pepperfry.com
Personal email
•••••@•••••.com
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Current company

Pepperfry

Internet Marketplace Platforms · 501 employees · Founded 2012 · Mumbai, Maharashtra, 400079, IN

Ambareesh Murty and Ashish Shah embarked on a journey called Pepperfry in 2011 without a precedent or a template to follow, armed only with a mission to spark a feeling called home across the world. They imagined a supercharged lovechild between technology and homely comfort to help them achieve exactly this. 11 years later with a dominant online presence and over 200 offline studios, Pepperfry has blurred the lines between online and offline. Warm and fuzzy feelings aside - Pepperfry is a pioneer with a penchant for taking on difficult problems. Whether it's designing a sofa that can survive a nuclear apocalypse or creating a lamp that doubles as a margarita maker or creating India's biggest big-box logistic network covering over 500+ cities, we've always tried to push the boundaries of what's possible. We've long embraced and injected our eclectic tastes and quirky personality into everything we do. Fun fact: Our 200 'offline studios' don't actually sell anything, yet they contribute to 50% of the business. And when we're not MacGyver-ing the furniture world, we're looking to use technology to change the way our discerning customers shop for their homes, be it through reimagining the overall UX on how our discerning consumers buy for their homes or leveraging AR / VR to help them visualize products before buying or just using ML / Deep tech to build efficiencies in our internal processes.

pepperfry.com

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Experience

Home Consultant

Education

Mumbai University Mumbai

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