Shajan O S
Senior Process Associate Telstra Australia @Tata Consultancy Services
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WORK HISTORY
Senior Process Associate Telstra Australia @Tata Consultancy Services
IN
Lead process improvement initiatives to enhance operational efficiency.• Collaborate with key stakeholders to assess and improve process performance.• Conduct data analysis and process mapping to identify optimization opportunities.• Provide training and support to team members on process changes and improvements.• Ensure compliance with company policies, industry regulations, and best practices.
EDUCATION
Government College of Attingal
B.com
Raja Ravi Varma High School
Schooling
SKILLS
ABOUT SHAJAN O S
Experienced customer service and process improvement professional with over 8 years of…
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