Shaimaa Shaikh
CSM | CSPO | 14x Salesforce Certified| Salesforce Application Architect |Product Management | Duke University
- Role
- Software Engineer Mts at Salesforce
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Shaimaa Shaikh
Having 11+ years of IT Industry experience in the field of Salesforce including pioneering work in analysis, design development and implementation.• Excellent Communication skills.• Experienced in working on Product Roadmaps, Prioritization, Cross-Functional Collaboration, Leading Teams and ultimately driving high-quality results for the customers and the company. • Experience of Salesforce Automation & CRM with strong experience of Business Solutions and operations including Technical, Functional and Implementation. • Proficient in configurations and enhancements in Salesforce Applications.• Experience in working in Sales Cloud, Service Cloud and knowledge of Community and Marketing Cloud.• Leveraging Agile Methodology to foster continuous improvement and collaboration, driving innovation and customer satisfaction.• Managed 40+ Applications spread across the Globe for multiple countries with 100% SLA adherence.• Onsite point of Contact(US & Dubai) during Project Go-Live streamlining the ongoing support request and administrative needs of users.• Experience in developing client-specific solutions on Force.com platform Configurations and Customization and also experience in Deployments and Data Migrations.
Experience
Software Engineer Mts
Oct 2023 — Present · Hyderabad, IN
Education
Duke University
Postgraduate Degree, Product Management
M.H.Saboo Siddik College Of Engineering
Bachelor of Engineering (B.E.), Computer Engineering
2011 — 2014
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