Shaily Sharma

About Shaily Sharma

I believe scalable business growth is built through strong partnerships, ecosystem thinking and disciplined commercial execution.Over the past 13+ years, I’ve worked across Big Tech, banking and fintech environments, leading strategic partnerships, enterprise sales and payments ecosystem initiatives. My experience spans building payment infrastructure partnerships, enabling digital monetization, expanding market access and navigating regulated financial environments.I currently serve as Strategic Partner Manager – Payments at Meta, where I lead India’s payments ecosystem across ads, non-ads monetization and e-commerce. My work focuses on payment optimization, partner strategy, cost efficiency, regulatory execution and enabling new monetizable use cases across Meta’s platforms.Previously, I’ve led digital partnerships and payment integrations at ICICI Bank, commercial expansion across India and APAC at Boku and early-career strategy and ecosystem roles at Mastercard, Essar and Drilex. Across these roles, I’ve worked closely with banks, PSPs, government, telecom operators, fintechs, enterprise merchants and regulators to enable scalable payment ecosystems and platform growth.What I’m known for:• Building and scaling strategic partnerships across payments ecosystems• Driving enterprise sales and digital monetization initiatives• Structuring commercial agreements and complex ecosystem collaborations• Leading cross-functional execution across product, engineering, legal & compliance teams• Enabling payment integrations, platform growth and transaction scaleI’m passionate about solving complex ecosystem problems, enabling digital commerce growth and building partnerships that create long-term business value.

Experience

1. Strategic Partner Manager Payments

   Meta

   Jun 2024 — Present · Mumbai, IN

   At Meta, I am leading India’s payments ecosystem across Ads, non-ads monetization and e-commerce, owning payments strategy, ecosystem governance, partner management, cost optimization and regulatory execution. I drive business continuity and revenue protection and strengthening of payment infrastructure resilience, ensuring seamless digital payment operations at scale.I lead commercial strategy and PSP/network partnerships, delivering 50% cost reduction across tokenization and e-mandates while advancing token requester capability and platform control. I drive AI-led payment optimization and agentic commerce integration, improving payment flows, conversion and customer experience, resulting in 60% uplift in mandate success rates, 30%+ automated payment success and large incremental revenue. As India escalation owner, I lead cross-functional global teams, improving payment success rates across instruments, reducing fraud (30%) and chargebacks (40%), while ensuring NPCI compliance and robust risk governance.

Education

• Amity International School, Saket

  High School Diploma

  2006 — 2008

• Lindenwood University

  Bachelor of Arts - BA, Finance major, Mathematics minor

  2008 — 2012

• Ryan International School

  Middle School Diploma

  2001 — 2006

• Singapore Management University

  Master of Business Administration - MBA