Shailendra Sharma

About Shailendra Sharma

I present myself as an accomplished Senior Executive, offering over 2 decades of decisive leadership, with expertise in envisioning, developing and executing Country & Regional level Business Continuity, Crisis Management Strategies, strong and dependable ITDR Plans and Supplier Risk Management Policies aligned to supporting and safeguarding business objectives. Highly Motivated and Target driven, have a marked disposition for speed and action orientation. Strong networking, communication and presentation skills have helped me excel in dynamic, demanding environments while remaining focused on people and results. I have been continuously recognized as a key player with strengths in leading teams, re-engineering business processes, envisaging initiatives with the ability to think out of the box and influence a positive change. I have extensive experience in the following areas:1. Cultural understanding of delivering critical projects across APAC, Europe & NAM2. Operational Risk Management (Business Continuity Management, Crisis Management, Security Management & Assessments and Supplier Risk Management)3. Record Information Management (RIM)4. Information Technology Disaster Recovery (ITDR)5. Customer Service & Operations - Inbound & Outbound Call center, Backroom Operations & Branch Servicing6. Technology & Ecommerce

Experience

1. Vice President Threat Monitoring, Intelligence & Operational Resilience - Global

   HSBC

   Nov 2024 — Present

   Navigating a complex geopolitical environment and demanding global regulatory landscape to help build a more resilient organization globally

Education

• CCS (Chaudhary Charan Singh)University

  Mewar Law Institute (LL.B), Law

• National Law School of India University

  Bangalore, Diploma in Cyber Law & Cyber Forensics

  2019 — 2020

• Indira Gandhi National Open University

  MA, Sociology

  2015 — 2017

• Institute of Hotel Management

  Hotel Operations

  1994 — 1997

Skills

• Vendor Management
• Business Analysis
• Relationship Management
• Outsourcing
• Business Process Improvement
• Risk Management
• Team Management
• Financial Services
• Leadership
• Management
• Process Improvement
• Project Management
• Credit Cards