Shailendrakumar Mishra
IT PMO @ Deloitte | Ex IT PMO @ NTT DATA | Ex PMO lead@ Here technology
- Role
- Program Management Office Manager at Deloitte
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Shailendrakumar Mishra
As a PMO Manager at Deloitte, I lead strategic planning, opportunity assessments, and business case development for Global Business Services (GBS) transitions. With a focus on scopes, scope management, and resource management, I have successfully designed and implemented PMO governance frameworks, including RAID logs and risk management plans, ensuring operational continuity during process transitions. Collaborating with IT teams, I help align technology solutions with organizational structures to meet global standards. With over 8 years of experience in project and program management, I have contributed to diverse industries, delivering key projects and optimizing processes. My expertise lies in building robust PMO structures, managing resource mobilization, and ensuring adherence to SLAs, KPIs, and SOPs. I am passionate about enabling seamless transitions and driving organizational efficiency through effective planning and execution.
Experience
Program Management Office Manager
Aug 2024 — Present · Mumbai, IN
Led strategic planning, opportunity assessments, and business case development for GBS transitions.Designed and implemented PMO governance frameworks, including RAID logs, WBS, and risk management plans.Managed the transition of 15 FTEs and two major processes to the Global Shared Service Center (GBS), ensuring seamless knowledge transfer and operational continuity.Directed execution phases, resource mobilization, and post-go-live monitoring while ensuring SLA, KPI, and SOP compliance.Collaborated with IT to identify and implement technology requirements, aligning global standards with future organizational structures.Key Achievements:Successfully transitioned processes and resources within deadlines, maintaining business continuity.Strengthened governance frameworks, achieving process standardization and measurable improvements.
Education
K.c.college , Mumbai
Bachelor's in computer science, Computer Science
2011 — 2014
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