Shailendra Vaishya
Principal officer
- Role
- Head of Sales at Bajaj Markets
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Shailendra Vaishya
Shailendra vaishya is a Qualified Senior Executive with 18+ years of rich experience across Multiple Industry, Functions and LocationsExpertise in leading high impact teams in domains such as Telecom, Travel & Hospitality,E Commerce with core competencies in CRM, Customer Care, Sales, Back-office, Technical & Product Support Blended contact center exposure – both inbound and outbound Handled large team sizes - up till 600Worked in a variety of environments – start up and traditionalExtensive experience of Business Management, Revenue Optimization, and driving Profitability.Demonstrated expertise in:Managing Customer Relationship for Global Clients BPO business.Managing Service Delivery across multiple Delivery centers.Managing large scale Transition and Migration of projects.Business Development and New Client Aquisition.Talent for proactively identifying and resolving problems- reversing negative performance trends, controlling costs, automating systems and processes, maximizing productivity, and delivering sustained profitability. Multifaceted outsourcing/offshoring expertise at a leadership levelAn effective communicator with strong leadership, stakeholder management, and analytical skillsOutsourcing vendor development & management experienceLeadership skills including Leadership through influence - Build Robust and Resilient teamsTransition - Expertise in Project Conception, Development and rapid implementation Operations Management - Proven track record in a Call center environment of leading large team in delivering excellent operations with particular emphasis on one contact resolution, driving efficiency improvements and enhanced profitabilityQuality - Comprehensive knowledge of Problem solving Consulting – Process Consolidation, Solution Identification and Process Re-engineering
Experience
Head of Sales
May 2018 — Present · Pune, IN
Education
Bundelkhand University
B.Sc, zoology
2003 — 2006
Bundelkhand University
Bachlor of science, Zoology
2003 — 2006
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.