Shailendra Singh
Senior Delivery & Operations Leader ✦ India Offshore Delivery ✦ Global Delivery Center ✦ Enterprise Systems ✦ Products, Managed Services
- Role
- Principal - Enterprise Systems & Delivery at Thynkprocess
- Location
- Indore, MP, IN
- LinkedIn followers
- 500 followers
About Shailendra Singh
I’m a Senior Delivery and PMO Leader with 20+ years of experience building, stabilizing, and scaling US onshore–India offshore delivery organizations across product engineering, managed services, and staff-augmentation models.My work sits at the intersection of delivery execution, PMO governance, and stakeholder trust. I’ve led large offshore delivery centers, partnered closely with US product and business leaders, and helped organizations move from reactive delivery to predictable, scalable execution.Over the years, I’ve supported a wide range of delivery models — from product engineering and release delivery, to managed services and long-term staffing engagements — always with a focus on clarity of ownership, delivery predictability, and team stability.I’m known for a people-first but execution-driven leadership style: empowering teams, using process as a guardrail (not a weapon), and ensuring transparency so issues surface early rather than becoming escalations.I work best in environments where offshore delivery is treated as a strategic capability, not just a cost center — and where trust, accountability, and long-term thinking are valued.Open to leadership conversations where delivery excellence, PMO maturity, and global collaboration truly matter.
Experience
Principal - Enterprise Systems & Delivery
Mar 2026 — Present
Education
Devi Ahilya Vishwavidyalaya
M.B.A., Marketing & Operations Management
1996 — 1998
Government Engineering College, Jabalpur
B.E., Civil Engineering
1991 — 1995
Skills
- Requirements Gathering
- Microsoft Sql Server
- Sdlc
- Solution Architecture
- Strategy
- Consulting
- Business Intelligence
- Erp Sales
- Channel Partners
- Program Management
- IT Strategy
- Product Management
- Software Development
- Team Leadership
- Erp
- Team Management
- Databases
- Management
- Crystal Reports
- Sales
- Business Analysis
- Software Implementation
- Project Planning
- Software Project Management
- Crm
- Data Migration
- Integration
- .net
- Gap Analysis
- International Sales
- Requirements Analysis
- Cloud Computing
- Quality Assurance
- Saas
- Microsoft Dynamics
- International Business
- Business Process Improvement
- Project Management
- Business Process
- Pre-Sales
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