Shailendra Dixit

About Shailendra Dixit

20+ years of rich experience in the field of Telecommunication and Information technology. Successfully handled diversified activities like preslaes Service design, Service Delivery, Customer Support, and Man Management, in various capacities from front-end field engineer to service delivery manager. Professional Profile include:• Over Eighteen years of experience in IT and Telecom industry encompassing fields of Presales, Solution Designing, Program management and Operation management for Infrastructure and Telecom services • Strong practical knowledge of customer’s life cycle in Telecom Industry starting from pre-sales, service delivery and service assurance.• Strong knowledge of technical as well as commercial models of various solutions and products in Telecoms Industry for domestic and multi-geography clients. • Excellent in providing solutions for overall service delivery frameworks for outsourced network Infrastructure Services Operations and Transformation Roadmaps to large enterprise networks involving scoping, initiating, high level design & architecture of products, resources and execution within operational best practices.• Demonstrated abilities in comprehensively responding to RFP’s (Request for Proposal’s) including the development of overall solution, technical and commercial aspects as well as overseeing the overall preparation of project bids involving multiple teams and stakeholders• Expertise in delivery of services in complex environments/projects by setting project management practices with internal & external stakeholders.• Instrumental in implementing India’s one of the prime ISP TATA Internet Services Ltd, which had variety of networking products and operating systems set-up as a part of the operational activity. • Achieved high degree of customer satisfaction by connecting with customers; helped customers attain achievable development plans, schedules, and project outcomes, ensuring success with difficult network projects.

Experience

1. Head Pre Sales & Business Enablement (India Iot Bu)

   Tata Communications

   Apr 2016 — Present · Mumbai, IN

Education

• Nagpur University

  BE, Electronics and Telecommunications

  1991 — 1995

Skills

• Team Management
• Networking
• Telecommunications
• Network Design
• Service Management
• Multiprotocol Label Switching (Mpls)
• Solution Selling
• Professional Services
• Vendor Management
• Partner Management
• Pre-Sales
• Project Management
• Internet Protocol (Ip)
• Strategy
• Managed Services
• Mpls
• Solution Architecture
• Ip
• Service Delivery