Shailender Kumar

IT Project Manager @Td Bank, N.A. Us Unit

Toronto, ON, CA

Participated in impact assessment and initiative calls to stay informed about upcoming project intakes and priorities. • Developed comprehensive training modules and templates in alignment with TD Bank standards and governance requirements. • Managed the central forum for tracking upcoming initiatives and prepared detailed analytical reports summarizing project status and key findings. • Performed intake analysis to determine impact areas, reviewing application codes affecting U.S. or Canadian systems, and maintained accurate documentation accordingly. • Oversaw the ServiceNow portal to manage and monitor incoming and ongoing requests, ensuring timely updates and resolution. • Attended daily delivery management calls to provide progress updates and address operational challenges. • Actively participated in monthly USTS TAO Demand Control Forum meetings, presenting project details and obtaining stakeholder alignment on initiative prioritization. • Documented meeting minutes and distributed summaries to stakeholders and leadership panels to ensure clear communication and follow-up actions.• Facilitated regular reviews and communication with leadership to track progress, highlight constraints, and recommend proactive solutions.• Utilized tools such as ServiceNow, Jira, Excel, and Power BI for tracking, reporting, and performance analytics.

NIIT Delhi

Bachelor of Science - BS, Information Technology