Shaila Sheven

Community Manager @Mindspace

Berlin, DE

I manage one of Berlin’s flagship coworking locations, supporting a thriving community of 600+ members across 200+ offices. I ensure smooth operations, premium service delivery, and a welcoming, inclusive atmosphere. Own account management and member retention, consistently achieving 56% lower churn than target through proactive relationship-building and tailored workspace solutions. Lead high-impact tours that support the Sales team and help drive occupancy growth through community experience and strategic positioning. Oversee monthly move-ins, upgrades, and office swaps, enabling clients to scale seamlessly within the space. Curate and deliver inclusive events that enhance engagement, satisfaction, and loyalty across the member base. Lead all aspects of building operations, from vendor coordination and facilities oversight to service excellence.

Neve Yerushalayim College for Jewish Studies

Biblical Philosophy, Ethics and Jewish Law

Higher School of Economics

Business Administration, Management and Operations