Mohammed H
Assistant Manager | Hexaware Technologies |Operational Consultant | Process Optimization | Team Leadership | Power BI Learner | CX Specialist
- Role
- Assistant Manager at Hexaware Technologies
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Mohammed H
I am an experienced Assistant manager currently managing one of India leading telecom…
Experience
Assistant Manager
Jun 2025 — Present · Chennai, IN
Leading Vodafone Qatar operations with a focus on performance management, SLA adherence, client communication, and team development. • Supervise 80 associates and 5 team leads • Drive improvements in AHT, CSAT, and FCR • Liaise with Vodafone stakeholders for performance reviews • Introduced process improvements and coached teams for quality enhancement • Exploring Power BI for dashboard automation
Education
Islamiah college autonomous
Master of Arts - MA
2011 — 2016
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