Zaith R

About Zaith R

I\'m a customer-focused and tech-driven professional with a passion for solving problems, building relationships, and driving product value. With hands-on experience in customer success, product management, and business development, I thrive in fast-paced environments where innovation and execution matter. With a strong foundation in SaaS, emerging tech, and communication, I aim to bridge the gap between customer needs and business growth.

Experience

1. Customer Success Executive

   Tringapps, Inc

   Apr 2025 — Present · Chennai, IN

   Collaborated with Development and Design teams to test ATS workflows, recruiter dashboards, and candidate journeys - improving the overall user experience and feedback process.• Researched and analyzed competitors and tools to help prioritize product features and plan integrations.• Designed and documented UI/UX wireframes, sitemaps, and brand visuals, ensuring a consistent look and feel across the website, dashboards, and investor decks.• Led intern hiring, onboarding, and performance tracking, improving team coordination and communication.• Created organized repositories for AI tools, workflows, and documentation, improving team clarity and version control.• Helped prepare marketing plans, GTM decks, and influencer databases to support early-stage product launches and outreach.• Worked with cross-functional teams (Development, Marketing, Customer Success) to keep product updates, testing, and knowledge sharing well aligned.• Supported legal and operational compliance through research on payroll, labor laws, and payment gateways for different regions.Impact:Improved collaboration between teams, made testing and documentation smoother, and helped our product move faster toward its go-to-market goals with a stronger, well-documented product foundation.

Education

• Mohamed Sathak A.J.College Of Engineering

  Bachelor of Engineering - BE, Computer Science