Younus

About Younus

Operations & Supply Chain Leader with 5+ years of experience in delivery hub operations, logistics, and e-commerce supply chain management. Skilled in P&L management, E2E planning, and network optimization, with a proven track record of driving cost efficiency, customer satisfaction, and operational excellence. Recognized for building and leading high-performing teams, solving complex problems, and turning strategies into measurable business outcomes.Core Expertise:• P&L Management & Business Strategy• Supply Chain & Network Optimization• Logistics Transformation & E2E Planning• Productivity & Efficiency Improvement• Talent Development & Performance Management• Sales & Operations Planning

Experience

1. Field & Operations Manager

   Zomato

   Feb 2024 — Present · IN

   Driving city-level last-mile operations by managing delivery patterns, optimizing P&L, and building high-performing delivery teams to ensure efficiency, cost control, and customer satisfaction.Key Responsibilities & Achievements:• Manage end-to-end last-mile delivery operations, ensuring seamless order flow across the city.• Own P&L accountability, driving cost optimization while improving service quality.• Lead and coach large delivery teams, ensuring productivity, safety, and engagement.• Implement strategic initiatives to improve KPIs (bad orders, POI accuracy, delivery timelines).• Drive rainy season readiness and surge planning to maintain service reliability.• Collaborate cross-functionally to enhance supply chain efficiency and customer experience.• Conduct field visits and engagement sessions to resolve on-ground issues and improve DP satisfaction.• Recognized for delivering results in high-growth, high-pressure environments through innovation and problem-solving.

Education

• Mahatma Gandhi Kashi Vidyapeeth

  B.com

  2018 — 2021