Wasim Basha

About Wasim Basha

An efficient Senior Compliance Operations Associate and a target-oriented JuniorEnginer operations with five-plus years of experience in Regulatory Compliance, Auditing, Client/Vendor Management, Team Management and Mentoring and Training operations in e-commerce and steel industry- Exceptional track record of delivering noteworthy results for the assigned tasks and proactively executing new projects for consistent process enhancement- Dexterous in establishing and maintaining exceptional relationships with key stakeholders/clients/vendors and ensuring consistent business- Adroit in team management, mentoring and training team members and ensuring that the team is aligned with the organizational business objectives- Scrupulous in auditing the products and ensuring that only compliant products are live on the e-commerce platform and assuring process enhancement

Experience

1. Senior Associate

   Amazon

   Dec 2022 — Present · Bengaluru, IN

   Evaluating, identifying and reporting the violations of rules, regulations, policies and procedures and recommending the initiation of investigative/corrective procedures• Acknowledging stakeholders with proper assistance and reporting key updates to leads and managers•Categorizing and auditing products/ASINs in sync with SOPs and with a key focus on emphasizing the non-compliant products• Providing strategies for process enhancement and augmenting the process efficiency, quality and customer experience• Associating with internal/external stakeholders and implementing/modernizing the SOPs across multiple nodes• Mentoring/training new team members and ensuring a profound understanding of processes• Consistently and effectively handling ad-hoc projects• Managing/mentoring team members and setting up training programs for the teams across various nodes and countries• Product listing and enhancing editing the product display pages• Handling the vendor cases from multiple marketplace with their queries and providing accurate information, and addressing issues promptly with quick resolution• Escalation handling• Seller query management• Cross function coordination• Point of contact (POC) for allocating the task to team members on daily basis.• POC for clarifying process level doubts and issues faced by team.• Draft dashboard of formal reports to the business• Ensured vendor compliance with industry standards, company policies, and regulatory requirements

Education

• Ballari Institute of Technology & Management, BELLARY

  BE - Bachelor of Engineering

  2017 — 2021

• Sanjay Gandhi polytechnic Bellary

  Diploma

  2014 — 2017