Mahaboob Shareef Shaik

IT Specialist @University Of Texas At Tyler

Tyler, TX, US

Analyzed and cleaned large datasets from network monitoring tools and incident logs, reducing false-positive alerts by 30% and enhancing data quality for strategic IT decision-making.• Developed automated reporting dashboards using ServiceNow, Excel, and Tableau, enabling real-time tracking of incident trends, SLA compliance, and operational KPIs.• Automated repetitive tasks using Python, increasing operational efficiency by 30% and freeing up team capacity for high-priority analytical work.• Implemented data governance standards and policies, ensuring data accuracy, regulatory compliance, and ethical use across academic and administrative systems