Mouinuddin
Product Specialist at Dell Technologies
- Role
- Product Specialist at Dell Technologies
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Mouinuddin
Renewals Specialist and Inside Product Specialist with strong experience in customer retention, sales, and global account management. Proven ability to exceed quotas, drive revenue growth, and strengthen customer satisfaction through effective renewals, upselling, cross‑selling, and issue resolution.At Dell Technologies, I deliver tailored, value‑driven solutions through inside sales and services, supported by a solid technical foundation from my Bachelor\'s degree in Computer Applications.Passionate about building lasting customer relationships and maximizing renewal outcomes, I’m seeking a growth‑focused role where I can leverage my sales expertise to drive business impact and elevate customer experiences.
Experience
Product Specialist
Jun 2024 — Present · Bengaluru, IN
Inside Product Specialist focused on driving revenue through strategic Dell support services. Experienced in managing diverse customer portfolios, enabling account teams, and strengthening partner ecosystems. Skilled in data‑driven decision‑making and delivering high retention and profitability outcomes.Key Responsibilities• Lead renewals and upsells to exceed revenue and margin targets.• Manage R&D to drive retention and upgrade opportunities.• Recommend tailored support and service solutions based on customer needs.• Support account teams as a technical resource and contribute to team enablement.• Execute partner and distributor account plans and manage channel programs (rebates, MDF, membership).• Collaborate with cross‑functional teams to improve execution and outcomes.Key Achievements • Reduced churn by 15% through proactive engagement.• Led complex SaaS + hardware renewals with strong retention results.• Managed RFPs, channel programs, rebates, MDF, and partner development.• Conduct internal and external enablement activities to boost mindshare and profitability.• Data Analysis & Reporting: Utilize tools such as Nextgen, SFDC, Tableau, and Power BI to create customized data reports that drive team success.
Education
Bangalore University
Bachelor in computer applications , Computer Science
Bangalore University
Bachelor of Computer Applications
2018
Ignou Student Zone
Executive MBA
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