Mohd Raheem
Experienced Area Collection Manager | Debt Recovery | Customer Service Expert | Team Leadership & Process Optimization
- Role
- Area Collection Manager at Bajaj Finserv
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Mohd Raheem
Experienced professional with over 10 years of expertise in collections management, customer service, and team leadership. Adept at designing strategies to reduce delinquency rates, streamline workflows, and enhance customer satisfaction. Proven ability in stakeholder management, vendor coordination, and mentoring teams to achieve business goals. Skilled in building strong client relationships and resolving complaints to ensure seamless operations and superior service delivery.Key Strengths: Leadership, Debt Recovery, Customer Support, Vendor & Stakeholder Management, Process Optimization, and Data-Driven Insights.
Experience
Area Collection Manager
Nov 2021 — Present · Hyderabad, IN
Lead and motivate a team to achieve monthly and quarterly collection targets.• Manage high-value debt recovery while ensuring compliance with regulatory guidelines.• Collaborate with vendors to optimize recovery processes and minimize bad debts.• Conduct customer interactions to negotiate payment terms and settlements.• Oversee collection records, ensuring accurate documentation for audits.• Analyze performance metrics and present insights to stakeholders
Education
JNTUH College of Engineering Hyderabad
Bachelor of Technology - BTech, Mechanical Engineering
Jawaharlal Nehru Technological University Hyderabad (JNTUH)
Bachelor of Technology - BTech, Mechanical Engineering
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