Shaifali Nagpal

Sr Director - Customer Success Service Cloud @Salesforce

Role
Sr Director Customer Success at Salesforce
Location
Hyderabad, TG, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Shaifali Nagpal

Professional career spanning over 23 years working in Customer Services and Fulfilment…

Experience

  1. Sr Director Customer Success

    Salesforce

    Jan 2024 — Present · Hyderabad, IN

Education

  • PGDPM - SIMS

    Master's Degree, Personnel Management and Industrial Relation

    2001 — 2003

  • Maharishi Dayanand UniversityBachelor of Commerce (B.Com.)

    Bachelor's Degree, Commerce

    1997 — 2000

  • The Institute of Company Secretaries of India, The ICSI

    CS Foundation

    2002

Skills

  • Process Improvement
  • Management
  • Service Delivery
  • Business Analysis
  • Sales Management
  • Bpo
  • Program Management
  • Change Management
  • Business Development
  • Sales
  • Vendor Management
  • Business Process Improvement
  • Project Management
  • Outsourcing
  • Crm

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Shaifali Nagpal — Sr Director Customer Success at Salesforce in Hyderabad, TG, IN | Unifers