Shaifali Kundal
Key Account Manager New Business Development @Hitech Formulations Private Limited
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WORK HISTORY
Key Account Manager New Business Development @Hitech Formulations Private Limited
Chandigarh, IN
Partner with the CEO’s Office to shape sales strategy, commercial decision-making, and revenue growth across high-value strategic accounts in Beauty, Wellbeing, Pharma, D2C, and FMCG sectorsOwn end-to-end Key Account Management for 50+ large and mid-sized clients across UAE, USA, EMEA, and India, covering customer strategy, commercial negotiations, revenue forecasting, and relationship governanceLead new product and solution development from concept to launch, including solution design, proposal creation, client onboarding, and cross-functional delivery coordinationDeliver ₹7 Cr+($1M USD) in new business per quarter, managing an overall ₹75 Cr ($10M USD) quarterly account portfolio with a focus on sustainable and profitable growthDrive new client acquisition through targeted outreach programs, industry exhibitions, and executive-level networking, while identifying upsell and cross-sell opportunities to maximize revenue and customer lifetime valueCollaborate closely with marketing, delivery, finance, and leadership teams to ensure operational excellence, margin optimization, and high customer satisfaction
EDUCATION
Guru Nanak Dev University, Amritsar
Bachelor of Business Administration - BBA, Business Administration and Management, General
MDK Senior Secondary School
12th, Business/Commerce, General
St. Josephs Convent Senior Secondary School
10th
Panjab University
Master of Business Administration - MBA, Marketing and Operations
SKILLS
ABOUT SHAIFALI KUNDAL
As a Key Account Manager in the specialized field of third-party cosmetic manufacturing, I serve as the strategic partner connecting brand visions with manufacturing excellence. My expertise lies in cultivating enduring client relationships built on trust, innovation, and measurable results.I bring comprehensive knowledge of cosmetic formulations, evolving industry trends, and stringent regulatory frameworks to guide clients seamlessly from initial concept through to successful market launch. By combining deep technical understanding with commercial acumen, I develop customized solutions that address each brand\'s unique positioning, quality standards, and market objectives.My approach centers on proactive collaboration—anticipating client needs, navigating complex challenges, and aligning cross-functional teams to ensure flawless execution. Whether managing product development timelines, optimizing formulation strategies, or ensuring regulatory compliance across multiple markets, I maintain unwavering focus on delivering outcomes that drive both client success and sustainable partnership growth.What distinguishes my work is a genuine commitment to each brand\'s competitive advantage. I don\'t simply manage accounts; I invest in understanding market dynamics, consumer preferences, and brand differentiation strategies to deliver cosmetic products that not only meet specifications but elevate market presence. Through strategic consultation, agile problem-solving, and relentless quality advocacy, I transform manufacturing partnerships into competitive assets that fuel long-term brand success.
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