Shaibal Chatterjee
Strategic Advisor, ICICI Bank
- Role
- Strategic Advisor at ICICI Bank
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Shaibal Chatterjee
Summary: With 35+ years of experience in the Integrated Management Services Group…
Experience
Strategic Advisor
May 2019 — Present · Mumbai, IN
Few highlights from my professional journey with ICICI Bank for the last 5 years, and the contributions that I have made in my current role. Here are a few key achievements:1. Sourced business from various stakeholders- Built strong relationships with landlords, vendors, and other stakeholders, contributing to a diverse and robust network- Leveraged these relationships to generate new business opportunities and foster mutually beneficial partnerships- Driving and agenda of Business 360 approach for mutual benefit, engaging all stakeholders of the bank to foster collaboration and drive sustainable business growth. Managed expenses and drove significant improvements in key performance indicators- Successfully optimized infrastructure cost per employee, leading to increased efficiency and cost savings- Implemented strategies to reduce infrastructure cost as a percentage of the Bank\'s overall operating expenses- Improved infrastructure cost to Bank profitability ratios, resulting in enhanced bottom-line results and, significantly impacting financial performance.3. Played a key role in enhancing service levels- Collaborated with the team to continuously improve service level parameters, such as reducing the Turnaround Time (TAT) of facility equipment and ensuring high electricity uptime.4. Embraced innovation and new technology- Proactively sought opportunities for innovation within the organization, driving positive change and encouraging a culture of continuous improvement- Implemented innovative solutions to streamline processes, enhance productivity, and deliver better results.
Education
ITM, Navi Mumbai
Master of Business Administration (MBA)
2011 — 2013
IIT (ISM) Dhanbad
Master of Technology (M.Tech.)
1987 — 1990
BIT SIndri
Bachelor of Technology (B.Tech.)
1982 — 1987
Skills
- Project Planning
- Business Process Improvement
- Strategy
- New Business Development
- Strategic Planning
- Insurance
- Project Management
- Management Information Systems (Mis)
- Negotiation
- Management
- Team Building
- Risk Management
- Team Management
- Vendor Management
- Service Delivery
- Business Analysis
- Business Strategy
- Mis
- Crm
- Business Development
- Telecommunications
- Operations Management
- Leadership
- Relationship Management
- Outsourcing
- Business Relationship Management
- Customer Relationship Management (Crm)
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