Shai Jariwala
Product Support Engineer at Roche
- Role
- Digital Solutions Engineer at 罗氏公司
- Location
- Tucson, AZ, US
- LinkedIn followers
- 500 followers
About Shai Jariwala
Our greatest freedom is the freedom to choose our attitude\"-Viktor E. Frank. I strongly believe it is the attitude behind the individual that separates them from being successful or simply being status quo. I leave you with this,\"It is not your aptitude but your attitude that decides your altitude in life\"-Zig ziglar
Experience
Digital Solutions Engineer
Nov 2025 — Present
Communicate with Roche customers about IT solution configuration, timelines for system testing and system go-live support, and troubleshoot issues promptly• Engage early with customers and gather specifications for IT solutions. This includes LIS codes, reference ranges, critical values, technical ranges, and additional specifications for their Cobas Infinity configuration• Transfer clinical test-specific data between different file types and upload this data into Cobas Infinity• Utilize the Roche Analysis Tool to test many different Infinity scenarios, including lab automation and analytics• Interface with different LIS/middleware systems as well as many different Roche instruments, including analytics and pre-analytics• Consult with colleagues on best practice standards for Cobas Infinity configurations• Travel to Clinical Labs to assist with IT testing and system go-lives
Education
University of Arizona, Eller College of Management
Master of Business Administration - MBA, Business Administration and Management, General
2020
Owens Community College
Associate of science, Biomedical Technology
2010 — 2012
University of Arizona - Eller College of Management
Bachelor of Science (BS), Business Administration and Management, General
2014 — 2016
Skills
- Customer-Focused Service
- Medical Devices
- Customer Service
- Software Documentation
- Quality Assurance
- Troubleshooting
- Fda
- Hospitals
- Healthcare
- Leadership
- Process Improvement
- Sales
- Management
- Manufacturing
- Biomedical Electronics
- Microsoft Office
- Microsoft Excel
- Regression Analysis
- Project Management
- Healthcare Information Technology
- Healthcare Management
- Team Leadership
- Microsoft Project
- Microsoft Word
- Powerpoint
- Iso 9001
- Lean Manufacturing
- Employee Training
- Work Instructions
- Schematic
- Medical-Surgical
- Corporate Social Responsibility
- Self-Management
- Self-Directed Learning
- Process Manufacturing
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