Shahzad Khan

About Shahzad Khan

Highly motivated, detail oriented engineering professional with in-depth experience…

Experience

1. Unified Communications Architect

   SPX FLOW, now ITT Flow Technologies

   Sep 2012 — Present · Charlotte, NC, US

   Designing standards, building, managing and maintaining end-to-end unified communications infrastructure for an enterprise spanning multiple business segments across 30+ countries, 350+ locations and with employees. Serve as the highest escalation point on complex issues; taking the lead and working with other teams to resolve problems. Serve as the technical lead on site relocation projects and working directly with a dedicated project manager for larger voice projects. Automate tasks with PowerShell. Assigned to manage the design and implementation voice solution for new global headquarters for SPX Flow.Notable Accomplishments:• Provide technical oversight and architectural guidance for SPX Flow global UC environment and all related projects.• Design and implement centralized SIP capabilities at the DC level to support rapid onboarding of smaller sites into the Lync enterprise voice footprint.• Implement Lync Mobility in the enterprise and create supporting documentation for training and troubleshooting purposes.• Test / Evaluate UC related hardware SBCs, Lync optimized SIP Phones (Polycom, SNOM etc.) and VTC solutions to develop standards for existing environment as well as for future implementations• Creating standard deployment templates to rapidly Lync enterprise voice in diverse global locations• Work with the business across all segments and document requirements for all activities involving implementation, migration, support and maintenance of UC solutions• Work as an engineering lead and work with project teams, vendors and implementation partners to fulfill business requirements.• Serve as the highest point of escalation all enterprise UC related issues.• Design, develop and test high availability solutions for the enterprise UC environment.• Sharing knowledge and mentor local and remote associates to raise baseline skillsets to perform given tasks.

Education

• Bahauddin Zakariya University

  BSc, Computer Science

  1999 — 2003

• Bosan Road College

  Associate of Science (A.S.), Pre-Engineering

  1997 — 1999

Skills

• Active Directory
• Windows Server
• System Deployment
• Servers
• Microsoft Exchange
• Sip
• Skype for Business
• Telephony
• Network Security
• Sonus Sbcs
• Sharepoint
• Troubleshooting
• Office 365
• Lync Server 2010
• Virtualization
• Dns
• Firewalls
• Dhcp
• Cloud Computing
• Cisco Voip
• Unified Communications
• Lync