Shahrukh Shaikh
Results-driven Networking Specialist | Proven Expert in Troubleshooting and Enhancing Network Infrastructure
- Role
- Technical Support Engineer (L2 -l3) at CeX España - Webuy.com
- Location
- Thane, IN
- LinkedIn followers
- 500 followers
About Shahrukh Shaikh
Results-driven and skilled Network and Technical Engineer (L2) with strong expertise in…
Experience
Technical Support Engineer (L2 -l3)
Mar 2022 — Present · Mumbai, IN
Managing the organization\'s and store\'s infrastructure.Configuring and managing devices like routers, switches, firewalls, and store servers for the smooth running of business.(Centrally managed, Meraki, Ruckus)Managing application environment monitoring on Icinga, including storage, AWS, and database environments, and performing troubleshooting accordingly.Responsible for replications across the organization.Perform various tasks, like alert configuration and device Addition/Removals in Icinga.Administration of Microsoft Windows, Anti-Virus, Servers, and Networks Responsible for ensuring that all escalations are progressed and updated in accordanceCreating and managing various standard operating procedures in a central repository helps teams perform maintenance, troubleshooting, and enhancement tasks.Managing users across domains and G-Suite.Working on the Jira ticketing tool.Involved in test plans and the managing of deployments and migrations.Performing server replacement tasks from the old AD server 2008 R2/2012 R2 to 2016 and 2019.Working with the application team, QA, and DevOps for deploying applications using salt.Supporting in-house applications and giving level 2 support
Education
Matruchhaya Junior College
HSC
2009 — 2011
Lord’s Universal College
Bachelor of Science - BSC-I.T
2011 — 2014
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