Shahrukh Khan
Customer service Associate - Trade Finance Banking & Digital technology solution / BDTS / OBDX / OBTFPM
- Role
- Customer Service Associate at YES BANK
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Shahrukh Khan
Overall 8+ years of Experience at Banking and Investment financial services payments and…
Experience
Customer Service Associate
Aug 2025 — Present · Mumbai, IN
Digital Banking Support and Customer Relationship Management, with proven skills in handling internet banking queries, mobile app troubleshooting, and payment issue resolution. Strong understanding of digital platforms, UPI systems, and core banking processes. Adept at managing high call volumes, ensuring service quality, and maintaining customer satisfaction. Seeking to contribute to a dynamic BDTS team within a fast-paced and technology-driven banking environment.
Education
Mumbai University Mumbai
Bachelor of Commerce - BCom, Business/Commerce, General
S.T. micheal heigh school
SSC, Business/Commerce, General
Kaiser College of Commerce
Bachelor of Commerce - BCom, International Business/Trade/Commerce
Kj Khilnani Heigh School & Junior College
HSC, Business/Commerce, General
Welingkar Institute of Management
Master of Business Administration - MBA, Finance and Financial Management Services
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