Shahnoor Mannan
Premium Support Consultant -German at LinkedIn I EnableIn - APAC Comms Lead
- Role
- Lcs - Premium Support Consultant - German at Linkedin
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Shahnoor Mannan
As a Premium Support Consultant at LinkedIn for over four years, I specialize in delivering exceptional customer service and tailored solutions to Premium Members, leveraging my expertise in German language and communication. I contribute to enhancing the member experience by revising communication templates and facilitating multilingual support through chat services, ensuring seamless interactions for our global audience. My role involves collaborating on initiatives to refine service quality for Premium Members, aligning with LinkedIn\'s mission to connect professionals worldwide. With a focus on problem-solving and customer-centricity, I am passionate about empowering users to achieve their career goals and expand their networks, while continuously exploring opportunities to enhance our support processes.
Experience
Lcs - Premium Support Consultant - German
Apr 2021 — Present · Bangalore Urban, IN
Education
Jamia Millia Islamia
M.A, Political Science and Government
2000 — 2002
The University of Göttingen
Deutsch als Fremdsprache, , German Language
2008 — 2008
The University of Göttingen
Deutsch als Fremdsprache - Grammatik, Grammar
2008 — 2008
The University of Göttingen
Deutsch als Fremdsprache Grundstufe 2, German Language
2007 — 2007
The University of Göttingen
Deutsch als Fremdsprache Vorbereitungskurs, German Language
2009 — 2009
The University of Göttingen
Deutch als Fremdsprache Grundstufe 1, German Language
2007 — 2007
The University of Göttingen
Bachelor of Education - B.Ed., English and German
2009 — 2013
Shaheed Bhagat Singh College
Bachelor's degree, Political Science and Government
1997 — 2000
The University of Göttingen
Deutsch als Fremdsprache, German Language
2008 — 2008
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