Shahnaz Q.

About Shahnaz Q.

I’ve spent 20+ years building people capability and leading programs that help businesses perform through growth, transformation, and change.At Artech and across my earlier organizations, I’ve partnered with leaders and teams to design learning strategies that go beyond training, they become real performance tools. I’m passionate about simplifying complexity, bringing structure to ambiguity, and creating learning experiences that improve readiness, confidence, and outcomes.I’m also exploring and applying AI in L&D to scale what works: faster creation of job aids and learning assets, more personalized learning paths, realistic scenario-based practice, and stronger coaching support. I focus on using AI responsibly, prioritizing quality, validation, and ethical use so it improves effectiveness rather than adding noise.I’m a coach at heart and a builder by nature: I listen, assess needs quickly, and focus on the priorities that move the needle. I’m known for strong facilitation, stakeholder management, and team leadership, especially in collaborative environments where timelines are tight and expectations are high.Strengths: learning strategy, program governance, facilitation, team leadership, needs analysis, performance improvement, client service, process simplification, negotiation, and change agility.Exploring AI-based knowledge baseUsed AI analytics to identify skill gaps or reduce time-to-proficiency

Experience

1. Global Director Learning & Development

   Artech L.L.C.

   Oct 2022 — Present · Morristown, NJ, US

Education

• Kanpur University, India

  Bachelor of Computer Applications, Computing, Data Structures, DBMS, Networks

  2001 — 2004

• Tyndale Biscoe and Mallinson School

  Senior Secondary, High School/Secondary Diplomas and Certificates

  1989 — 1997

Skills

• Leadership
• Microsoft Technologies
• Hyper-V
• Operating Systems
• Team Management
• Service Delivery
• Technical Support
• Performance Management
• Crm
• Customer Relationship Management (Crm)
• Cloud Computing
• Windows Xp
• Dell Computers
• Project Management
• Networking
• Xp
• Windows Server
• Vmware Esx
• Operations Management
• Training
• Strategy
• Vmware
• Recruiting
• Management
• Windows
• Vendor Management